DRESS#YOH221106
Returns Policy
We are working under the Ministry of Commerce Act The exchange and return policy is made Within 15 days from the date of purchase And it was done through the shop located in the Avenues and with the presence of the invoice, and if the piece was in its condition
Shipping
What are the delivery charges? Ans: We take 2KD for delivery charges within Kuwait. This is to maintain high-quality packaging and safety of the product. We also charge 2KD for return and exchange of product. What is the estimated delivery time? Ans: Generally, it will take 48 hours for delivery within Kuwait. What are factors that control delivery time? We always try to send our products within defined times but there can be uncertain and unwanted incidents which may cause delays. For example - Wrong address or pincode, Natural Disasters, Sudden Lockdown etc Why does the delivery date not correspond to the delivery timeline of X-Y business days? We try to deliver within 48 hrs. Our operations run 6 days a week from Saturday to Thursday. So , if it is falls in Friday or any Holiday like Ramadan you may get a delayed delivery. Is CASH ON DELIVERY ( COD ) option is available? AnsL Yes it is available. Please note we charge 2kd as shipping cost for refund and exchange Do You deliver internationally? Ans: Currently we do not deliver internationally